Burton & South Derbyshire College Cleaning Contract Case Study

The College’s objectives were clear:

• Deliver a consistently high standard of cleaning across all campus facilities.
• Ensure a smooth transition of existing staff while strengthening the team through effective recruitment and training.
• Provide a fully managed service with clear communication, regular auditing and proactive management support.
• Create a positive experience for students, staff and visitors by maintaining clean, safe and welcoming learning environments.
• Build a long-term partnership with a local, trusted contractor committed to continuous improvement.

Spotless Cleaning was awarded the contract and now provides a dedicated cleaning team across both College campuses. Through a combination of experienced management, structured quality audits, ongoing training and local recruitment, we have successfully built a stable and engaged team that consistently delivers high standards.

extension of the College’s facilities team. Our proactive management approach, regular site visits and commitment to staff development have helped create a reliable, well-supported cleaning operation that the College can depend on.

The success of the contract has been built on strong communication, consistent service delivery and a shared commitment to maintaining an environment where students and staff can thrive. In fact, our recruitment and retention success has been so strong that the College chose to bring certain support roles in-house after seeing the quality of candidates and operational standards achieved through the partnership.

Today, Burton & South Derbyshire College remains one of our most valued clients, and we are proud to support such an important institution within our local community.

“We’ve worked with Peter and the Spotless team before, so we invited them to assess how they could support our needs. The result was a solution that not only met our operational requirements but also fit within our budget. Spotless provides us with a dependable cleaning service across our sites and have become an integral part of the wider team. Their regular site visits and meetings ensure everything is on track, and the service consistently exceeded expectations.”